CHILD SAFETY STANDARDS – HELP MY MIND

1. App Identification, Developer and Scope

The Help My Mind application (package identifier br.com.helpmymind.help_my_mind_app), developed and operated by Help My Mind ("Platform", "we", "us", or "our"), is a social technology platform designed for emotional support, mindful self-expression, and community connection.

The physical, emotional, and sexual safety and integrity of children and adolescents are our highest priorities. These Child Safety Standards supplement our Terms of Use, Privacy Policy, and Community Guidelines, and are immediately binding on all users worldwide.

2. Explicit Zero-Tolerance Policy Toward CSAE and CSAM

Help My Mind and its developers maintain an absolute, strict zero-tolerance policy prohibiting Child Sexual Abuse and Exploitation (CSAE) and Child Sexual Abuse Material (CSAM) in all forms.

We strictly prohibit any creation, uploading, hosting, soliciting, transmission, sharing, or facilitation of any content depicting, promoting, or related to the sexual abuse or sexual exploitation of minors. There are no exceptions, artistic justifications, or situational leniencies under any circumstances.

Formal policy statement: "Help My Mind and its developers explicitly prohibit Child Sexual Abuse and Exploitation (CSAE) and Child Sexual Abuse Material (CSAM). Any user engaging in, attempting, or facilitating child sexual exploitation or abuse will face immediate, permanent account termination and unconditional reporting to law enforcement authorities."

3. Strictly Prohibited Conduct

Users are strictly prohibited from engaging in any of the following behaviors:

a) Producing, uploading, hosting, requesting, sharing, promoting, storing, or linking to Child Sexual Abuse Material (CSAM) or any visual, textual, audio, or animated depiction of Child Sexual Abuse and Exploitation (CSAE);

b) Child Sexual Grooming, including any approach, engagement, flattery, manipulation, or predatory interaction with a minor aimed at establishing an inappropriate or sexual relationship;

c) Sexual Extortion (Sextortion), blackmail, coercion, or intimidation involving minors or threatening to release intimate media;

d) Soliciting offline meetings, exchanging phone numbers, private external messaging handles, or requesting intimate photos from minors;

e) Child Doxing, including requesting, posting, or distributing personally identifiable information (PII) of children or teenagers (e.g., full names, school locations, schedules, or real-time location);

f) Commercializing, advertising, or facilitating child trafficking, forced labor, or any form of cruelty or violence against minors.

4. In-App Reporting Mechanism

The Help My Mind mobile app provides all users with direct, accessible, and intuitive in-app reporting tools for all user-generated content.

If you encounter any post, comment, message, or user profile suspected of violating child safety standards: • Step 1: Tap the options menu (the three vertical dots or action menu) next to the content or profile; • Step 2: Select "Report"; • Step 3: Choose the "Minor abuse" category; • Step 4: Specify the details (Sexual abuse / Predatory behavior / Neglect) and submit your report.

All reports submitted under child protection and minor abuse categories are automatically tagged with maximum urgency and dispatched directly to our priority moderation and incident response queue.

5. Immediate Action, Investigation, and Content Removal

Upon receiving a report or gaining actual knowledge of any CSAE, CSAM, or imminent risk to a minor:

a) Immediate Removal: The offending content is permanently and immediately deleted and rendered inaccessible across all platform interfaces and servers;

b) Permanent Account Ban: The offending user account is immediately and irrevocably terminated, with associated device and authentication identifiers blacklisted to prevent re-registration;

c) Evidence Preservation: In accordance with applicable legal requirements, connection logs, IP addresses, timestamps, and relevant audit trails are securely preserved in an isolated forensic repository for law enforcement and judicial handover.

6. Mandatory Reporting and Law Enforcement Cooperation (NCMEC & Authorities)

Help My Mind proactively fulfills its civic and statutory duty to report child sexual exploitation to national and international law enforcement:

a) Global NCMEC Reporting: All instances of confirmed or suspected Child Sexual Abuse Material (CSAM) and child exploitation are formally and expeditiously reported to the National Center for Missing & Exploited Children (NCMEC) via the CyberTipline;

b) Reporting to Local & Federal Law Enforcement: We notify competent police authorities, including the Federal Police of Brazil (Divisão de Direitos Humanos e Repressão a Crimes Cibernéticos) and international cybercrime units;

c) Judicial Compliance: We actively cooperate with lawful subpoenas, court orders, and law enforcement investigations to ensure criminal accountability for perpetrators.

7. Dedicated Child Safety Point of Contact

Help My Mind designates a dedicated, continuously monitored, and prioritized communication channel for child safety reports, law enforcement inquiries, regulatory authorities, and user escalations:

• Child Safety Point of Contact Email: safety@helpmymind.com.br • Alternative Safety Contact: contato@helpmymind.com.br (Subject: "[Child Safety / CSAE Inquiry]")

Communications sent to this point of contact are routed immediately to designated safety and integrity leadership for urgent review and prompt action.

8. Legal Compliance and Child Protection Frameworks

These Standards are formulated and enforced in strict compliance with applicable child protection legislation and international best practices, including:

• The Brazilian Child and Adolescent Statute (Lei Federal nº 8.069/1990 – ECA) and Lei Federal nº 14.811/2024; • The Brazilian Civil Rights Framework for the Internet (Lei Federal nº 12.965/2014 – Marco Civil da Internet); • The Children's Online Privacy Protection Act (COPPA); • The General Data Protection Regulation (GDPR, Article 8); • The Google Play Child Safety Standards Policy.